ninoDirect
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New Application Find or Update NINO Number Cards DBS Check
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NinoDirect - Find the right service

Pick the option that fits your situation. Create a free account and get started in minutes — track every step from your secure portal.

01 · BEFORE YOU LAND

I'm moving to the UK

Prepare before you arrive with a simple plan covering your documents, essential next steps, and what to sort in your first week.

Start application → 02 · NI NUMBER LETTER

Request a confirmation letter

Already have a National Insurance Number? Get an official HMRC confirmation letter — accepted by employers, banks, and DBS checks.

Request letter → 03 · PHYSICAL CARD

I need to order a Number Card

Durable, wallet-sized plastic card printed with your NI Number — a convenient physical reference for everyday use.

Order my card →

Self-service workspace for automated document onboarding logistics — find free applications at GOV.UK; we charge for expert assistance and the portal.

What you get — free account

Everything tracked in one portal

Once you register, your secure dashboard shows exactly where your case stands — from submission through to completion.

Day 1 Account created and application submitted for review
Day 1–2 Document check — we review everything and contact you if needed
Day 2–3 Submitted to Application — confirmation email sent to your portal
Register a free account to unlock your full portal and submit your application. Create free account

How it works

Three Steps to Get You Started

Step 1

Create your account

Register free with your email address. No card required — your portal is ready instantly.

Step 2

Select a service

Choose your product, complete the guided form and upload your supporting documents — everything in one place.

Step 3

Track from your dashboard

Monitor case status, receive updates, download receipts and message our team — all from your secure account.

Why people use us

The forms are the easy part. Getting them right is the hard part.

Expert document review

We check your documents before submitting any application. Common errors are caught before they cause delays.

Real-time status updates

Your portal shows exactly where your case stands at every stage — no chasing, no guessing.

A person when you need one

Questions about your application? Our team responds directly through your portal — not a chatbot.

Honest by design

We tell you what's free, link you to it, and charge only for our expert time. If you don't need us, your portal tells you so.

From recent customers

What the process felt like

"Sorted my NI Number in under two weeks. The portal made it easy to know exactly what was happening." — Amara, arrived from Nigeria
"I'd been going in circles trying to apply myself. The document review caught an error I'd have sent to HMRC." — Dmitri, arrived from Ukraine
"Fast, professional and the team replied through the portal within hours. Highly recommend." — Priya, arrived from India

Reviews shown are from verified customers.

Fair questions

Asked before you have to ask

The government application is free, and we link you straight to it. What we charge for is expert preparation, document review and the portal that keeps everything organised. If you're confident applying alone, GOV.UK is the place.
No — and that's deliberate. Every application is in your name, on your accounts, in your control. We prepare and review the submission, then you authorise it. This is both safer for you and how we stay compliant.
Most applications are submitted within 1–2 business days of document approval. HMRC processing then typically takes 2–4 weeks. Fast-track options are available at checkout for time-sensitive cases.
Proof of identity (passport or biometric residence permit), proof of address (utility bill or bank statement), and your right to work in the UK. Your portal will list exactly what's needed for your specific situation.
Yes — that's the whole point of the portal. Every status update, document request and message from our team appears in your dashboard. You'll also receive email notifications at each key stage.

Onboarding international hires?

Per-employee packages with an HR dashboard. Your new starters are compliant and productive from week one.

Talk to us +44 (0) 330 113 2299

Register free. Start in minutes.

Create your account, choose your service and track your orders and applications from one secure portal.

Create free account Sign in

Prefer to speak to someone? +44 (0) 330 113 2299